Professional Experience
Background & Expertise
April 2023- Current
Operations & Social Media Lead, A-Room Consulting INC.
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Assisted in the establishment of the start-up, including client outreach.​
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Coordinated client communications, ensuring timely responses and satisfaction.
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Developed social media marketing content, increasing engagement and reach.
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Wrote, edited, and designed print marketing material and weekly e-newsletter content.
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Designed and delivered educational programs on adult-use cannabis, enhancing participant knowledge.
May 2023 - June 2024
Footwear Sales and Operations Lead, Dick's Sporting Goods
Led sales associates, enhancing team performance through effective training and guidance.
Developed comprehensive training materials, improving onboarding efficiency.
Assisted customers, increasing satisfaction and repeat business.
Processed online orders, ensuring timely and accurate fulfillment.
Managed backstock and monitored footwear inventory, maintaining optimal stock levels.
Enhanced team performance through targeted training programs and effective communication strategies.
Streamlined backstock organization, improving retrieval times and overall store efficiency.
June 2021 - May 2023
Footwear Sales and Operations Associate, Dick's Sporting Goods
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Assisted customers with shoe sales, ensuring a positive shopping experience and boosting sales.
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Organized backstock efficiently, maintaining smooth inventory flow and reducing retrieval time.
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Conducted inventory audits, identifying and resolving stock issues to maintain accurate records.
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Recovered the sales floor and cleaned, enhancing store appearance and customer satisfaction.
Internship & Volunteer Experience
Background & Expertise
August 2023 - August 2024
Social Media & Marketing Specialist, B.L.O.O.M ROC INC.
Found and support the creation of B.L.O.O.M ROC Inc.
Develop and implement social media strategies, achieving measurable growth in engagement.
Create and manage content for social media, email, and website, ensuring brand consistency.
Lead and mentor a marketing team, enhancing team productivity and campaign effectiveness.
Plan and execute digital campaigns, optimizing performance through data analysis.
Monitor and analyze performance metrics to refine strategies and improve results.
January 2023 - May 2023
Social Media Marketing Intern, EDGE Book Launch Marketing Internship
Researched and analyzed successful indie author marketing strategies, identifying key tactics.
Compiled and presented effective marketing strategies, aiding indie authors in their promotion.
Analyzed social media metrics or popular indie authors, providing actionable insights.
September 2022 - December 2022
Social Media Marketing Intern, Wicked Good Garlic Company
Conducted market research, analyzing competitors to inform marketing strategies, and boosting engagement.
Compiled data into Excel spreadsheets, enhancing team collaboration, and decision-making efficiency.
Developed creative marketing ideas and slogans, increasing brand visibility and customer interest.
Collaborated with team members to generate innovative marketing strategies.
January 2022 - May 2022
Undergraduate Teaching Assistant, University at Buffalo
Introduced course lectures, ensuring clarity and engagement for over 100 students.
Developed and executed detailed lesson plans and weekly schedules, enhancing course structure.
Graded assignments with precision, providing constructive feedback to improve student performance.
Created and conducted exam review sessions, boosting student exam readiness and confidence.
Proctored exams, maintaining academic integrity and a fair testing environment.