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Professional Experience

Background & Expertise

April 2023- Current

Operations & Social Media Lead, A-Room Consulting INC.

  • Assisted in the establishment of the start-up, including client outreach.​

  • Coordinated client communications, ensuring timely responses and satisfaction.

  • Developed social media marketing content, increasing engagement and reach.

  • Wrote, edited, and designed print marketing material and weekly e-newsletter content.

  • Designed and delivered educational programs on adult-use cannabis, enhancing participant knowledge.

May 2023 - June 2024

Footwear Sales and Operations Lead, Dick's Sporting Goods

  • Led sales associates, enhancing team performance through effective training and guidance.

  • Developed comprehensive training materials, improving onboarding efficiency.

  • Assisted customers, increasing satisfaction and repeat business.

  • Processed online orders, ensuring timely and accurate fulfillment.

  • Managed backstock and monitored footwear inventory, maintaining optimal stock levels.

  • Enhanced team performance through targeted training programs and effective communication strategies.

  • Streamlined backstock organization, improving retrieval times and overall store efficiency.

June 2021 - May 2023

Footwear Sales and Operations Associate, Dick's Sporting Goods

  • Assisted customers with shoe sales, ensuring a positive shopping experience and boosting sales.

  • Organized backstock efficiently, maintaining smooth inventory flow and reducing retrieval time.

  • Conducted inventory audits, identifying and resolving stock issues to maintain accurate records.

  • Recovered the sales floor and cleaned, enhancing store appearance and customer satisfaction.

Internship & Volunteer Experience

Background & Expertise

August 2023 - August 2024

Social Media & Marketing Specialist, B.L.O.O.M ROC INC.

  • Found and support the creation of B.L.O.O.M ROC Inc.

  • Develop and implement social media strategies, achieving measurable growth in engagement.

  • Create and manage content for social media, email, and website, ensuring brand consistency.

  • Lead and mentor a marketing team, enhancing team productivity and campaign effectiveness.

  • Plan and execute digital campaigns, optimizing performance through data analysis.

  • Monitor and analyze performance metrics to refine strategies and improve results.

January 2023 - May 2023

Social Media Marketing Intern, EDGE Book Launch Marketing Internship

  • Researched and analyzed successful indie author marketing strategies, identifying key tactics.

  • Compiled and presented effective marketing strategies, aiding indie authors in their promotion.

  • Analyzed social media metrics or popular indie authors, providing actionable insights.

September 2022 - December 2022

Social Media Marketing Intern, Wicked Good Garlic Company

  • Conducted market research, analyzing competitors to inform marketing strategies, and boosting engagement.

  • Compiled data into Excel spreadsheets, enhancing team collaboration, and decision-making efficiency.

  • Developed creative marketing ideas and slogans, increasing brand visibility and customer interest.

  • Collaborated with team members to generate innovative marketing strategies.

January 2022 - May 2022

Undergraduate Teaching Assistant, University at Buffalo

  • Introduced course lectures, ensuring clarity and engagement for over 100 students.

  • Developed and executed detailed lesson plans and weekly schedules, enhancing course structure.

  • Graded assignments with precision, providing constructive feedback to improve student performance.

  • Created and conducted exam review sessions, boosting student exam readiness and confidence.

  • Proctored exams, maintaining academic integrity and a fair testing environment.

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